The Genie Phone Dialer is only available with a subscription to the U.S. Business database. Dialer is not available to use with the Consumer databases. If you don't see the dialer options on your account, talk to your account executive to enable this feature.
Once you click "Call", your phone will ring. (The Dialer will make a call the phone number you used in the setup process.) Answer your phone and you will hear an automated message that says "Connecting".
Call Next Record in Order: Clicking the next button will end the current call and will dial the next record on your list.
Quick Dial: Once your dialer is connected, you can hover over the left column of any record and click the green button to make a call.
Access your dialer settings by clicking the "MENU" icon in the top right corner, then click "Settings" under the DIALER section.
You can also access your dialer settings while your dialer is "active", click the "cog" icon near the top of the page.
A pop-up window will give you the following options:
Access Call History: Access the call history by clicking on “MENU” (top right corner), then under DIALER, click "Your Calls".
Call logs display company name, phone number, date and time of call, duration of the call and status of the call (Completed or No Answer). They are easily exported as Excel files.
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